Complaints

Draft, pending the client's final procedure before launch.

How to raise a complaint

If you are unhappy with any part of our service, please tell us so we can put it right. Email admin.amas@gmail.com with the details and we will acknowledge your complaint and explain the next steps.

What happens next

We aim to acknowledge complaints promptly and resolve them fairly. The full timescales and escalation route will be published here before launch.